Privacy

GetFundRaise | Crowdfunding Platform

Privacy Policy

At GetFundRaise, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, protect, and disclose information when you use our platform, create campaigns, make donations, or interact with our services.
By accessing or using GetFundRaise, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect personal and non-personal information from users, contributors, and visitors through direct interactions, automated technologies, and third-party service providers.
This information may include:
Account Information
  • Full name
  • Email address
  • Password (securely encrypted and never stored in plain text)
  • Country
  • Postal/ZIP code
  • Contact information
Campaign Creator Information
For campaign creators, we may collect:
  • PayPal account details
  • Phone number
  • Physical address
  • Email address
  • Payment-related details
  • Identity verification information when required by law or compliance obligations
Contributor Information
For users making donations or contributions, we may collect:
  • Transaction details
  • Donation amounts
  • Payment confirmation details
  • Shipping information when rewards or perks are offered
  • Anonymous donation records (not publicly visible, but accessible to the campaign creator when applicable)
Compliance and Verification Information
To comply with legal, tax, and regulatory obligations, we may collect:
  • Tax-related information
  • Payment processing data
  • Government-issued identification data
  • Fraud prevention and verification information
  • Other legally required financial details
Communications and User Content
We may collect information you voluntarily provide, including:
  • Messages sent through our platform
  • Campaign comments
  • Public posts
  • Support requests
  • Newsletter subscriptions
  • Information shared in campaigns or public forums
Technical and Usage Information
We automatically collect certain technical data, such as:
  • IP address
  • Browser type
  • Device information
  • Operating system
  • Referral URLs
  • Access times
  • Website activity and usage behavior
  • Pages visited
  • Clickstream and analytics data
Location Information
We may collect approximate geographic location data, including:
  • IP-based location
  • Device location data (when permitted)

2. How We Use Your Information

We use collected information to:
  • Create and manage user accounts
  • Process donations and transactions
  • Verify campaign legitimacy
  • Prevent fraud, abuse, and suspicious activity
  • Provide customer support
  • Communicate service updates
  • Improve website functionality and user experience
  • Comply with legal and regulatory obligations
  • Enforce our Terms and Conditions
  • Analyze usage trends and platform performance
  • Facilitate campaign rewards or perk fulfillment

3. Payment Processing

All donations and withdrawals on GetFundRaise are processed through PayPal.
We do not store full payment card details on our servers. Payment information is processed and handled by trusted third-party payment processors under their own security and privacy policies.
Users are encouraged to review PayPal’s privacy and security practices.

4. Cookies and Tracking Technologies

We may use cookies, analytics tools, and similar technologies to:
  • Improve performance
  • Remember preferences
  • Maintain session security
  • Analyze traffic
  • Personalize user experience
  • Detect suspicious activity
Users may disable cookies through browser settings, though some platform features may not function properly.

5. Sharing of Information

We do not sell personal information.
We may share information only when necessary, including:
Service Providers
Trusted third parties assisting with:
  • Payment processing
  • Security services
  • Hosting
  • Analytics
  • Fraud prevention
  • Customer support
Legal Compliance
When required by:
  • Court orders
  • Legal obligations
  • Government authorities
  • Fraud investigations
  • Regulatory compliance
Business Protection
To protect:
  • Users
  • Contributors
  • Platform security
  • Intellectual property
  • Legal rights of GetFundRaise

6. Public Information

Campaign content is generally public.
Information that may be visible to other users includes:
  • Campaign title
  • Campaign description
  • Photos and videos
  • Creator profile details (if shared)
  • Donation activity (except anonymous donations, when supported)
Users should avoid posting sensitive personal information publicly.

7. Data Security

We implement industry-standard administrative, technical, and security measures designed to protect user information from:
  • Unauthorized access
  • Data loss
  • Alteration
  • Misuse
  • Disclosure
These protections may include:
  • Encrypted connections (SSL/HTTPS)
  • Access restrictions
  • Password hashing
  • Security monitoring
  • Fraud detection tools
However, no online platform can guarantee absolute security.

8. Data Retention

We retain personal information only for as long as necessary to:
  • Provide our services
  • Comply with legal obligations
  • Resolve disputes
  • Prevent fraud
  • Enforce our policies
  • Maintain transaction records
Data may be deleted, anonymized, or archived when no longer required.

9. User Rights

Depending on applicable laws, users may have the right to:
  • Access their personal information
  • Update or correct account details
  • Request deletion of certain data
  • Withdraw consent where legally applicable
  • Request limitation of processing
  • Object to certain uses of data
Users may update account information directly through their profile or contact support.

10. Third-Party Services

GetFundRaise may use third-party tools and providers, including payment processors, analytics services, and integrations.
We are not responsible for the privacy practices of third-party websites or services. Users should review their independent privacy policies.

11. Children’s Privacy

GetFundRaise is not intended for children under the age required by applicable law.
We do not knowingly collect personal information from minors without legal authorization.

12. International Users

By using GetFundRaise, users acknowledge that their information may be processed, stored, or transferred across jurisdictions where our service providers operate.
We take reasonable measures to ensure data protection in accordance with applicable laws.

13. Changes to This Privacy Policy

We may update this Privacy Policy at any time.
Changes become effective once published on the platform. Continued use of GetFundRaise after updates constitutes acceptance of the revised policy.

14. Contact Us

If you have questions regarding this Privacy Policy, data handling, or your privacy rights, please contact GetFundRaise support.